Booking Cancellation / Refund Policy
We want to make sure you're comfortable with your booking decisions, so here's our cancellation and refund policy explained in simple terms:
Cancellation:
You can cancel your booking within 48 hours of making it, and you don't have to tell us why.
Refunds:
If you cancel within that 48-hour window, you'll get your money back. However, there's a small processing fee of 2.9% plus $0.30 that we have to deduct.
How to Cancel:
Just send us an email at minettesanchez@gmail.com to let us know you want to cancel. We'll take care of the rest.
When You'll Get Your Refund:
Once we get your cancellation request, we'll process your refund within 1-2 business days. We'll send the money back to you using the same payment method you used for the booking.
Questions?
If you have any questions about our refund policy, feel free to reach out to us at minettesanchez@gmail.com. We're here to help!